How Can We Help You?
Owned and operated by Aegis PowerHouse, our team is ready to answer questions about security cameras, smart locks, safes, and more.
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Frequently Asked Questions
How long does shipping take?
Orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. If a security camera, smart lock, or safe does not meet your expectations, please review our Return Policy page for detailed instructions on starting a return.
Can I exchange an item for a different model?
Yes, exchanges are available within our 30-Day Returns window. Contact our team with your order number and the model you would like instead, and we will walk you through the process.
Are your security cameras compatible with my existing system?
Compatibility depends on the specific camera model and your current setup. Check the product page for detailed specifications, or send us a message with your system details so we can recommend the right fit.
Do your smart locks work with voice assistants?
Many of our smart locks support popular voice assistant platforms. Each product listing includes connectivity details so you can confirm compatibility before purchasing.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our Commitment To You
Fast Response
Our support team aims to reply to every inquiry within one business day.
Secure Transactions
Your personal and payment information is protected with industry-standard encryption at every step.
Quality You Can Trust
Every security camera, smart lock, and safe is selected for reliable performance and lasting build quality.
Free Continental Shipping
Most orders ship free within the Continental U.S., backed by our 30-Day Returns policy.
